Back to Home

Terms & Conditions

Last updated: October 3, 2026

1. Acceptance of Terms

By accessing or using the Reviews Upward website at reviewsupward.com and our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Services

Reviews Upward provides automated Google review request tools, AI-powered review responses, and reputation management features. We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

3. Account Registration

To access certain features, you may need to register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. Acceptable Use

You agree not to:

  • Use our services for any unlawful purpose or in violation of any law
  • Submit false, misleading, or fraudulent review requests on behalf of customers without their consent
  • Attempt to interfere with, disrupt, or disable the service or its security
  • Reverse engineer, decompile, or otherwise extract our source code or trade secrets
  • Use automated systems or bots to access the service in a way that exceeds fair use

5. Intellectual Property

All content, features, and functionality of this website — including text, graphics, logos, and software — are the exclusive property of Reviews Upward and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

6. User Content

You retain ownership of any content you submit through our services. By submitting content, you grant Reviews Upward a non-exclusive, royalty-free license to use, process, and display it solely for the purpose of operating and improving our services. You are responsible for ensuring you have the rights to any content you submit.

7. Subscriptions & Billing

Paid plans are billed on a recurring basis as described on our pricing page. You may cancel your subscription at any time; access continues until the end of the current billing cycle. Fees are non-refundable except where required by law. We may change our fees upon reasonable notice.

8. Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that reviews will be positive, that your rating will improve, or that the service will be uninterrupted or error-free. Your use of the service is at your sole risk.

9. Limitation of Liability

To the fullest extent permitted by law, Reviews Upward shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, our services. Our total liability shall not exceed the amount you paid us in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Reviews Upward and its affiliates from any claims, damages, or expenses arising out of your use of the service, your violation of these Terms, or your infringement of any third-party rights.

11. Governing Law

These Terms are governed by and construed in accordance with applicable law, without regard to conflict of law principles. Any disputes shall be resolved in the appropriate courts of competent jurisdiction.

12. Changes to These Terms

We may revise these Terms & Conditions at any time. The most current version will always be posted on this page with the updated "Last updated" date. Your continued use of the service after changes constitutes acceptance of the revised Terms.

13. Contact Us

If you have questions about these Terms & Conditions, please contact us through our website at reviewsupward.com.